We're pleased you've found your way to the legal documents section of our store. This means you're a conscious customer who cares about their consumer rights and makes informed purchases.
We have good news: in our Store, we care not only about product quality and friendly service, but also about your rights when shopping online. Our documents comply with applicable regulations, in particular the latest version of the Consumer Rights Act.
Please remember that if you have any questions about our policies or the products offered in our online store, you can contact us. We will always be happy to answer any questions.
+48 12 383 25 88
YZEE Sp. z o. o.
Pilsudskiego Street 28/6
31-111 Krakow
The newsletter regulations in version 1.0 come into effect on January 1, 2023.
1. GENERAL PROVISIONS
1.1 The online store is operated by YZEE Sp. z o. o. with its registered office in Kraków at ul. Piłsudskiego 28/6, 31-111 Kraków, KRS: 0000806297, NIP: 6762571856, REGON: 38448280800000 (hereinafter referred to as: Owner/Seller). In matters not regulated in these Regulations, the provisions of the Regulations of the Online Store shall apply.
1.2 DEFINITIONS. Whenever the following capitalized terms are used in the following parts of the Regulations, they should be understood in the following meaning, unless the context of their use clearly indicates otherwise:
- ONLINE STORE – website available at ansin.pl and its extensions.
- REGISTRATION FORM – a form available within the functionality of the Online Store through which a natural person can obtain Digital Content from the Seller and thus conclude a contract for the supply of digital content and subscribe to the Newsletter.
- DIGITAL CONTENT – this is, for example, an e-book that we provide to the Customer in exchange for correctly completing the Registration Form and, consequently, subscribing to the newsletter, and thus concluding an agreement with the Owner for the supply of digital content, the Price of which is the Customer’s personal data.
- PRICE – personal data provided at the stage of completing the Registration Form or the amount of gross remuneration (including tax) specified in Polish zlotys due to the Owner for providing access to the Digital Content.
- CLIENT - a natural person who, via the Registration Form, subscribed to the newsletter and concluded an agreement for the provision of Digital Content.
- CONSUMER – A customer who is a natural person concluding a contract with an entrepreneur for the supply of digital content, which contract is not directly related to his or her business or professional activity.
- NEWSLETTER – Electronic Service that allows all registered Customers to receive periodic information about the services provided by the Owner and legal changes, to the e-mail address provided by the Customer, with his/her express consent.
- ENTREPRENEUR – CONSUMER - A Customer who is a natural person concluding a contract for the supply of Digital Content directly related to his/her business activity, when the content of this contract indicates that it is not of a professional nature for him/her, resulting in particular from the subject of the business activity performed, made available on the basis of the provisions on the Central Register and Information on Business Activities.
2. TECHNICAL REQUIREMENTS
2.1. The minimum technical requirements of the Customer's device enabling the conclusion of a contract for the supply of Digital Content and its proper delivery are:
- a device with Internet access;
- the latest version of your web browser;
- active e-mail account (e-mail address).
2.2. The Customer may unsubscribe from the newsletter at any time by contacting the Seller in the manner specified in the Online Store.
3. CONCLUSION OF AN AGREEMENT FOR THE SUPPLY OF DIGITAL CONTENT
3.1. The conclusion of the contract for the supply of Digital Content takes place via the Registration Form.
3.2. The Customer is obliged to pay the Price.
3.3. It is the responsibility of the Customer wishing to conclude a contract to provide accurate and up-to-date data required in the Registration Form, e.g., email address, and to confirm the subscription by clicking the link in the email received from the Owner. Providing all data in the Registration Form is voluntary, but necessary to conclude a contract for the provision of Digital Content.
3.4. Once the Customer confirms their subscription to the newsletter in the manner specified above, the agreement for the supply of Digital Content is effectively concluded.
4. COST, METHODS AND TIME OF DELIVERY OR PROVISION OF DIGITAL CONTENT
4.1. The delivery of Digital Content is free of charge and takes place by sending the Digital Content to the e-mail address provided by the Customer when completing the Registration Form or by sending a link to the Customer's e-mail address enabling downloading or viewing the Digital Content.
5. COMPLAINTS REGARDING DIGITAL CONTENT AND THE RIGHT TO WITHDRAW FROM THE CONTRACT
5.1. A Customer who is a Consumer and an Entrepreneur who is a Consumer are entitled to file a complaint regarding Digital Content.
5.2. Liability under the warranty towards entities that do not have the status of a Consumer or an Entrepreneur-Consumer is excluded.
5.3. The Seller is obliged to provide the Customer with Digital Content in accordance with the content of the concluded agreement for the supply of Digital Content.
5.4. The Owner is responsible for the compliance of the Digital Content with the contract.
5.5. The Owner is liable for any lack of conformity of the Digital Content with the Agreement that exists at the time of its delivery to the Consumer and is discovered within 2 years of that time.
5.6. A complaint may be submitted by the Customer in any form.
5.7. In the event of non-compliance of the Digital Content with the Agreement, the Customer who is a Consumer and the Entrepreneur-Consumer have the rights specified in the Consumer Rights Act.
5.8. If the Digital Content is not in conformity with the agreement for its supply, the Consumer or Entrepreneur-Consumer may request that it be brought into conformity with the agreement for the Supply of Digital Content. If this proves impossible or requires excessive costs, the Customer has the right to withdraw from the agreement.
5.9. Furthermore, a Customer who is a Consumer or an Entrepreneur-Consumer may submit a declaration of withdrawal from the agreement for the supply of Digital Content if the Seller has failed to deliver the Digital Content in a manner consistent with the agreement for the supply of Digital Content after exhausting the means referred to in point 5.8, if the Seller's efforts have not resulted in the delivery of Digital Content in compliance with the agreement for its supply, if the lack of conformity of the Digital Content is so significant that it is pointless to oblige the Seller to repair it, or if the Seller's statement indicates that the Seller will not be able to bring the Digital Content into conformity with the agreement within a reasonable time or without excessive inconvenience to the Consumer or Entrepreneur-Consumer.
5.10. A Customer who is a Consumer may withdraw from a contract for the supply of digital content within 14 days of receiving the Digital Content. The provisions of this section of the Regulations also apply to Entrepreneurs who are Consumers.
5.11. To meet the deadline, it is sufficient for the Consumer or Entrepreneur-Consumer to submit a declaration to the Seller before its expiry. The Consumer or Entrepreneur-Consumer may submit any unequivocal declaration in which they inform of their withdrawal from the Sales Agreement.
5.12. A declaration of withdrawal from the Sales Agreement may be submitted to the Seller in any manner.
5.13. The period for withdrawal from the Sales Agreement begins on the date of delivery or making available of the Digital Content to the Consumer or Entrepreneur-Consumer.
5.14. In the event of effective withdrawal from a distance contract, the contract shall be deemed not to have been concluded.
5.15. The Owner is obliged to immediately, but no later than within 14 days from the date of receipt of the Consumer's or Entrepreneur-Consumer's declaration of withdrawal from the contract, delete the Customer's personal data provided for the purpose of concluding a contract for the provision of Digital Content and newsletter subscription.
6. INTELLECTUAL PROPERTY RIGHTS
6.1. The Owner owns all copyrights to the Digital Content.
6.2. Digital Content is provided to the Customer solely for personal use.
7. PERSONAL DATA PROTECTION
7.1. Providing personal data by the Customer in the Registration Form is necessary to conclude a contract for the supply of Digital Content and in this situation they are processed for the purpose of performing the concluded contract.
7.2. The principles of personal data protection in matters not regulated by these Regulations are specified in the document " Privacy Policy ".
8. FINAL PROVISIONS
8.1. The newsletter regulations in version 1.0 come into effect on January 1, 2023.
8.2. In the event that the provisions of the mandatory law of the Customer's country of habitual residence provide for more favorable conditions for the Customer than the provisions of Polish law and the provisions of these Regulations, the provisions of the law of the Customer's country of habitual residence shall apply.
8.3. The content of these Newsletter Terms and Conditions may change. The Owner will notify you of any changes by posting information on the Online Store website.