in the ANSIN store • Premium Basic clothing • certified materials • locally sewn

§1

GENERAL PROVISIONS

  1. These Terms and Conditions define the rules for the use of the Ansin online store, located at ansin.pl, by Consumers. It should be noted that these Terms and Conditions do not exclude or limit Consumer rights arising from mandatory provisions of law, which cannot be amended or waived by contract.

§2

DEFINITIONS

  1. For the purposes of these regulations, the following terms shall have the following meanings:

§3

CONTACT THE SELLER

  1. Email address: sklep@ansin.pl
  2. Phone: +48 577 907 444
  3. Seller's registered office address: ul. WARSZAWSKA, no. 3, unit 3, KRAKÓW, postal code 31-155
  4. Address for return or exchange of goods (in the event of withdrawal from the contract):
    IMKER Logistics Szczebrzeska 55a 22-400 Zamość

§4

TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, you need:
  2. To place an order in the Store, in addition to the requirements specified in paragraph 1, an active e-mail account is required.

§5

SHOPPING IN THE STORE

  1. The buyer can place an order as a registered customer or as a guest.
  2. In order to place an order, the Buyer is obliged to take the following steps:

  3. The prices of goods visible in the Store are the total prices for the goods.
  4. The Seller points out that the total price of the order consists of the price of the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
  5. The goods selected for purchase should be added to the basket in the Store.
  6. The order is placed when its content is confirmed and the Regulations are accepted by the Buyer.
  7. Placing an order is tantamount to concluding a sales contract between the Buyer and the Seller.
  8. The Seller will provide the Buyer with confirmation of the conclusion of the sales contract on a durable medium no later than upon delivery of the goods.
  9. The Buyer may register in the Store, i.e. create an Account, or make purchases without registration by providing his/her data with each possible order.
  10. The right to withdraw from the contract does not apply to contracts in which the subject of the provision is a non-prefabricated item, manufactured according to the consumer's specifications or intended to meet his individual needs.

§6

PAYMENTS

  1. The placed order can be paid for, depending on the Buyer's choice:


  2. If you choose to pay via the Płatności Shoper payment platform, the entity providing online payment services is Blue Media SA
  3. If the Buyer chooses prepayment, payment for the order must be made within 3 business days of placing the order. After this time, the Seller reserves the right to cancel the order.
  4. The Seller informs that in the case of some payment methods, due to their specific nature, payment for the order using this method is only possible immediately after placing the order.
  5. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller.

§7

ORDER PROCESSING

  1. The Seller is obligated to deliver the goods without defects. If defects are present in the product from the moment the Buyer receives the order, the Buyer has 3 calendar days to report this to the Seller.
  2. Order processing time is 5 business days. This time period includes the time required for the carrier to deliver the order.
  3. If the Buyer has chosen to pay for the order in advance, the Seller will start processing the order after it has been paid.
  4. Countries in which delivery is made:

  5. The cost of delivery is borne by the Buyer, unless the Seller specifies otherwise in the Store.
  6. The Seller is not responsible for any additional costs when shipping outside Poland, e.g. related to additional customs duties in specific countries.
  7. Shipping costs outside of Poland are higher and are determined individually for each country. Free shipping does not apply to international shipments.
  8. If the ordered goods are not collected by the Buyer or due to incorrect data provided by the Buyer, the goods will be returned to the Seller, who will contact the Buyer by e-mail or telephone, re-agreeing with the Buyer the delivery date and cost.
  9. If the order is not picked up, the Buyer may request a reshipment. In such a case, the Buyer will be responsible for the reshipment costs according to the price list available on the ANSIN store.
  10. Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:

  11. If the Buyer has ordered and paid for a product that is unavailable in the Seller's warehouse, they will be immediately notified by email or phone. In such a situation, the Seller reserves the right not to fulfill the order or any portion thereof.
  12. The buyer has the right to a refund for unavailable goods or a refund for the entire order - if he or she wishes to withdraw from the entire order.
  13. In agreement with the Seller, the Buyer may wait until the product is available again in the Seller's warehouse.
  14. If a product is unavailable and it is the only product in the order, the Seller reserves the right to cancel the order.
  15. If the Buyer wishes to receive an order on an invoice, it is necessary to report this fact when placing the order (by providing the Tax Identification Number), before issuing the sales document.
  16. Pursuant to the Act of 11 March 2004 on tax on goods and services, in the wording in force from 1 January 2020, after issuing a sales document, it is not possible to convert the receipt into an invoice if the receipt confirming the sale does not contain the number by which the purchaser of the goods or services is identified for tax or value added tax purposes (NIP).

§8

GIFT VOUCHER PURCHASES

  1. The gift voucher can be purchased in the ANSIN online store at www.ansin.pl
  2. The gift voucher has a code generated by the Seller, which the Buyer will use when shopping.
  3. The amount to be topped up for the Gift Voucher is determined by the Buyer when placing the order for the Gift Voucher, by selecting the amount of PLN 50 or a multiple of PLN 50.
  4. The Seller undertakes to provide the Buyer with a Gift Voucher, as well as to accept it for redemption in the Online Store.
  5. The gift voucher is valid for 1 year from the moment of placing the order in the Store.
  6. The gift voucher is non-refundable and non-exchangeable.
  7. If the money from the gift voucher is not used and the payment card has expired, the Seller is not obliged to extend the validity of the gift voucher or refund the money.
  8. Due to technical limitations, it is not possible to combine the Gift Voucher with other discount codes in the Store.

§9

PROMOTIONAL CAMPAIGNS

  1. The Seller reserves the right to change the prices of goods included in the offer, conduct promotional campaigns and introduce any changes without prior notice to users.
  2. The store has a permanent promotion: Free delivery on purchases of at least PLN 249. Free delivery only applies to orders placed within Poland.
  3. Received discount codes cannot be combined unless the terms and conditions of a given promotional campaign state otherwise.
  4. In the event of withdrawal from the Sales Agreement, upon conclusion of which the Customer used a discount code, the discount code used is not refundable.
  5. In the store it is possible to purchase packages - a set of 3 products or 5 products.

    5.1 Promotional package prices are set by the Seller.
    5.2 Packages are excluded from additional discounts. The exception is free delivery within Poland.
    5.3 The purchase of products within packages is subject to additional rules regarding returns or exchanges - described in paragraph § 10 of the Regulations.
    5.4 Customers can return or exchange products within Sets. To retain the discount, an exchange can be made for the same product (in a different color or size). The rules for returns and exchanges of products purchased as part of a Set are described in Section 10 of the Terms and Conditions.

§10

WITHDRAWAL FROM THE CONSUMER CONTRACT

  1. The Buyer has the right to withdraw from a contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 33 days without providing any reason. In the case of products from the outlet tab, this period is shorter and amounts to 14 days. Detailed information about outlet sales can be found at https://ansin.pl/outlet .
  2. The deadline for withdrawal from the contract expires after 33 days from the date of:

  3. In order for the Buyer to exercise the right to withdraw from the contract, he or she must inform the Seller, using the data provided in § 2 of the Regulations, of his or her decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
  4. The Buyer may use the model withdrawal form available at https://ansin.pl/zwroty-i-wymiana , but this is not obligatory.
  5. In order to meet the withdrawal deadline, it is sufficient for the Buyer to send information concerning the exercise of his right to withdraw from the contract before the expiry of the withdrawal deadline.
  6. Gift Vouchers are not subject to withdrawal from the contract.

    EFFECTS OF WITHDRAWAL FROM THE CONTRACT

  7. In the event of withdrawal from the concluded contract, the Seller shall return to the Buyer all payments received from him, including the costs of delivery of the goods (with the exception of additional costs resulting from the Buyer's choice of a method of delivery other than the cheapest standard delivery method offered by the Seller), immediately and in any case no later than 14 days from the day on which the Seller received the goods from the Buyer under the right of withdrawal.
  8. In the event of a partial return of your order, shipping costs will not be refunded.
  9. The Seller will refund the payment using the same payment methods that were used by the Buyer in the original transaction, unless the Buyer agrees to a different solution; in any case, the Buyer will not incur any fees in connection with this refund.
  10. The seller may withhold reimbursement until receipt of the goods.
  11. The Seller requests that the goods be returned to the following address: IMKER Logistyka Szczebrzeska 55a 22-400 Zamość immediately, and in any event no later than 7 days from the date on which the Buyer informed the Seller of their withdrawal from the sales contract. The deadline is met if the Buyer sends the goods back before the expiry of the 33-day period.
  12. The buyer bears the direct shipping costs for returning or exchanging goods.
  13. The Buyer is responsible for any diminished value of the goods resulting from use other than necessary to establish the nature, characteristics, and functioning of the goods. The Seller reserves the right to refuse acceptance of a damaged product or one that shows visible signs of use. In such a case, the goods will be returned to the Buyer.
  14. If there is a need to refund funds for a transaction made by the Buyer with a payment card, the Seller will make the refund to the bank account assigned to that payment card.
  15. The ANSIN store offers users the option to exchange a defect-free product for a product in a different size or color or for another product available for sale in the ANSIN store.
  16. If the exchange includes a product with a lower or higher value than the product being exchanged, both the Seller and the Consumer are obliged to compensate the amount due in accordance with the value of the product ultimately received by the Consumer.
  17. The cost of shipping the exchanged product back to the Store is the responsibility of the Customer. The ANSIN Store will cover the shipping costs of the exchanged product.

    WITHDRAWAL FROM THE CONTRACT WHEN PURCHASING PACKAGES
  18. In the event of an incomplete return of products purchased as part of a Bundle, the Seller will refund the Buyer for the returned products, less the value of the product remaining in the Buyer's possession. The price of the retained product will revert to the standard price of the product purchased separately.
  19. If the Buyer decides to fully return the Package, the Seller will fully refund the costs incurred for the purchased Package.
  20. To keep the discount, you can only exchange a product for the same product (different color or size).

§11

COMPLAINTS

  1. In the event of a defect in the goods, the Buyer has the right to make a complaint about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that a guarantee has been granted.
  2. When using the warranty, the Buyer may, under the terms and within the time limits specified in the Civil Code:

  3. The Seller requests that complaints under the warranty be submitted to the e-mail address indicated in § 3 of the Regulations.
  4. If it turns out that in order to process the complaint it is necessary to deliver the defective goods to the Seller, the Buyer is obliged to deliver these goods, in this case to the following address: ul. WARSZAWSKA, no. 3, unit 5, KRAKÓW, post office 31-155, country: POLAND.
  5. If the product is covered by an additional warranty, information about it and its terms is available in the product description in the Store.
  6. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 3 of the Regulations.
  7. The complaint will be considered by the Seller within 14 business days.
  8. Complaints arising from the use of the product (e.g. mechanical damage, natural wear and tear) or resulting from poor care will be rejected.

    OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS
  9. If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others:

§12

OPINIONS IN THE ONLINE STORE

  1. Online Store customers have the option to voluntarily and freely submit a review regarding purchases made in the Online Store. The subject of a review may also be a rating, photo, or review of a product purchased in the Online Store.
  2. After making a purchase in the Online Store, the Seller sends the Customer an email requesting a review and a link to an online form for submitting a review. The online form allows the Customer to answer the Seller's questions about the purchase, rate it, add their own review description, and provide a photo of the purchased product. If a review is not submitted after receiving the initial invitation to submit a review, the Seller will resend the invitation.
  3. An opinion may only be submitted by a Customer who has made a purchase in the Seller's Online Store.
  4. Opinions submitted by the Customer are published by the Seller in the Online Store and on the TrustMate.io business card.
  5. The Customer may not use the opinion provided for illegal activities, in particular for activities constituting an act of unfair competition towards the Seller, or activities infringing personal rights, intellectual property rights or other rights of the Seller or third parties.
  6. A review may only be submitted for products actually purchased in the Seller's Online Store. It is prohibited to enter into fictitious/sham sales contracts for the purpose of submitting a review. Neither the Seller nor its employees, regardless of their employment status, may submit a review.
  7. An opinion may be deleted by its author at any time.

§13

PERSONAL DATA AND COOKIES

  1. The rules regarding the processing of personal data and the use of cookies can be found in the privacy policy available at https://ansin.pl/polityka-prywatnosci/
  2. The Seller is the controller of personal data provided by the Buyer when using the Store. Detailed information regarding the processing of personal data by the Seller – including other purposes and basis for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – in accordance with the principle of transparency set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – " GDPR ."
  3. The purpose of processing the Buyer's data provided by the Buyer in connection with purchases made in the Store by the Seller is to fulfill orders. The basis for processing personal data in this case is:


  4. Providing data by the Buyer is voluntary, but necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract with the Store.
  5. The Buyer’s data provided in connection with purchases in the Store will be processed until:


  6. The buyer has the right to demand:


    as well as the right to: object at any time to the processing of data for reasons related to the specific situation of the Buyer – to the processing of personal data concerning him, based on Article 6 paragraph 1 letter f of the GDPR (i.e. on the legitimate interests pursued by the controller).

  7. In order to exercise his rights, the Buyer should contact the Seller using the details from § 3 of the Regulations.
  8. If the Buyer considers that his or her data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Office.

§14

DISCLAIMERS

  1. The Buyer is prohibited from providing illegal content.
  2. Each order placed in the Store constitutes a separate sales agreement and requires separate acceptance of the Terms and Conditions. The agreement is concluded for the time and purpose of fulfilling the order.
  3. Agreements concluded on the basis of the Regulations are concluded in Polish.
  4. In the event of a possible dispute with the Buyer, the competent court will be the court having jurisdiction over the Seller's registered office.

§15

FINAL PROVISIONS

  1. The Regulations come into force on the date of publication on the Store's website.
  2. The Seller reserves the right to change the Terms and Conditions. For contracts concluded before the amendment to the Terms and Conditions, the version of the Terms and Conditions in effect on the date the contract is concluded shall apply.

Account Terms and Conditions

in the ANSIN store • Premium Basic clothing • certified materials • locally sewn

§1
DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Civil Code.
Account – a free function of the Store (service) regulated in the Regulations, thanks to which the Buyer can set up his/her individual account in the Store.
Buyer - any entity purchasing in the Store.
Regulations - these Account regulations.
Shop – ANSIN online store • Premium Basic clothing • certified materials • we sew locally run by the Seller at https://ansin.pl
Seller - YZEE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. WARSZAWSKA, no. 3, room 5, KRAKÓW, post office 31-155, KRAKÓW, country POLAND, entered into the National Court Register - register of entrepreneurs by the DISTRICT COURT FOR KRAKÓW-ŚRÓDMIEŚCIE IN KRAKÓW, 11th COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under the KRS number 0000806297, Tax Identification Number (NIP) 6762571856, REGON number 38448280800000, share capital PLN 500.00.


§2
CONTACT THE SELLER

  • Email address: sklep@ansin.pl
  • Phone: +48 577 907 444
  • Seller's registered office address: ul. WARSZAWSKA, no. 3, unit 3, KRAKÓW, postal code 31-155

§3
TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, you need:

§4
ACCOUNT

  1. Creating an Account is entirely voluntary and depends on the will of the Buyer.
  2. The account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data independently.
  3. To create an Account, please complete the appropriate form in the Store.
  4. When an Account is created, an agreement is concluded for an indefinite period between the Buyer and the Seller regarding the management of the Account on the terms specified in the Regulations.
  5. The Buyer may cancel the Account at any time without incurring any costs.
  6. In order to cancel your Account, you must send your cancellation to the Seller at the following e-mail address: sklep@ansin.pl, which will result in immediate deletion of the Account and termination of the Account management agreement.

§5
COMPLAINTS

  1. Complaints regarding the functioning of the Account should be sent to the e-mail address sklep@ansin.pl.
  2. The complaint will be considered by the Seller within 14 days.

    OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS
  3. If the complaint procedure does not bring the result expected by the Consumer, the Consumer may, among others, use:

§6
PERSONAL DATA

  1. The Seller is the controller of personal data provided by the Buyer when using the Account. Detailed information regarding the processing of personal data by the Seller – including other purposes and basis for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – in accordance with the principle of transparency set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – " GDPR ."
  2. The purpose of processing the Buyer's data is to maintain the Account. The basis for processing personal data in this case is the service agreement or actions taken at the Buyer's request to conclude it (Article 6, paragraph 1, letter b of the GDPR), as well as the Seller's legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6, paragraph 1, letter f of the GDPR).
  3. Providing data by the Buyer is voluntary, but necessary to maintain the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
  4. The Buyer's data will be processed until:

  5. The buyer has the right to demand:

  6. In order to exercise his rights, the Buyer should contact the Seller.
  7. If the Buyer considers that his or her data is being processed unlawfully, the Buyer may file a complaint with the President of the Personal Data Protection Office.

§7
DISCLAIMERS

  1. The Buyer is prohibited from providing illegal content.
  2. The Account management agreement is concluded in Polish.
  3. In the event of important reasons referred to in paragraph 4, the Seller has the right to change the Regulations.
  4. The important reasons referred to in paragraph 3 are:


  5. The Buyer will be informed about the planned change to the Regulations at least 7 days before the change comes into effect via an e-mail sent to the address assigned to the Account.
  6. If the Buyer does not accept the planned change, he/she should inform the Seller about it by sending an appropriate message to the Seller's e-mail address sklep@ansin.pl, which will result in termination of the Account management agreement upon entry into force of the planned change or earlier if the Buyer submits such a request.
  7. If the Buyer does not object to the planned change until it comes into effect, it is assumed that he accepts it, which does not constitute any obstacle to terminating the contract in the future.
  8. In the event of a possible dispute with the Buyer, the competent court will be the court having jurisdiction over the Seller's registered office.

Newsletter Terms and Conditions

§1
Definitions

Consumer – a consumer within the meaning of the provisions of the Civil Code.
Newsletter – a free service provided electronically, thanks to which the Service User may receive previously ordered messages regarding the Store from the Service Provider electronically, including information about offers, promotions and new products in the Store.
Shop – ANSIN online store • Premium Basic clothing • certified materials • we sew locally run by the Service Provider at https://ansin.pl
Service Recipient - any entity using the Newsletter service.
Service Provider - YZEE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. WARSZAWSKA, no. 3, room 5, KRAKÓW, post office 31-155, KRAKÓW, country POLAND, entered into the National Court Register - register of entrepreneurs by the DISTRICT COURT FOR KRAKÓW-ŚRÓDMIEŚCIE IN KRAKÓW, 11th COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER, under the KRS number 0000806297, Tax Identification Number (NIP) 6762571856, REGON number 38448280800000, share capital PLN 500.00.

§2
NEWSLETTER

  1. The Service Recipient may voluntarily use the Newsletter service.
  2. To use the Newsletter service, you must have a device with the latest version of a web browser that supports JavaScript and cookies, access to the Internet, and an active e-mail account.
  3. E-mails sent as part of this service will be sent to the e-mail address provided by the Service User when subscribing to the Newsletter.
  4. To conclude a contract and subscribe to the Newsletter service, the Service Recipient first provides their email address in the designated area of ​​the Store to which they wish to receive Newsletter messages. Upon signing up for the Newsletter, a service contract is concluded, and the Service Provider will begin providing the service to the Service Recipient – ​​subject to paragraph 5.
  5. In order to properly implement the Newsletter service, the Service Recipient is obliged to provide his/her correct e-mail address.
  6. The messages sent as part of the Newsletter will contain information about the possibility of unsubscribing from it, as well as a link to unsubscribe.
  7. The Service Recipient may unsubscribe from the Newsletter, without giving any reason and incurring any costs, at any time, using the option referred to in paragraph 6 or by sending a message to the e-mail address of the Service Provider: sklep@ansin.pl.
  8. The Service User's use of the link to unsubscribe from the Newsletter or sending a message requesting unsubscription from the Newsletter will result in immediate termination of the contract for the provision of this service.

§3
COMPLAINTS

  1. Complaints regarding the Newsletter should be reported to the Service Provider at the following e-mail address: sklep@ansin.pl.
  2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.

    OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS
  3. If the complaint procedure does not bring the result expected by the Service User who is a Consumer, the Consumer may use, among others:

§4
PERSONAL DATA

  1. The Service Provider is the controller of personal data provided by the Service User in connection with subscribing to the Newsletter. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and basis for data processing, as well as data recipients – can be found in the Privacy Policy available in the Store – in accordance with the principle of transparency, set out in the General Data Protection Regulation of the European Parliament and of the Council (EU) – " GDPR ."
  2. The purpose of processing the Service User's data is to send the Newsletter. The basis for processing personal data in this case is the service agreement or actions undertaken at the Service User's request to conclude it (Article 6, paragraph 1, letter b of the GDPR), as well as the Service Provider's legitimate interest in processing data for the purpose of establishing, pursuing, or defending potential claims (Article 6, paragraph 1, letter f of the GDPR).
  3. Providing data by the Service User is voluntary, but necessary to provide the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
  4. The Service Recipient's data will be processed until:

  5. The Service Recipient has the right to request:

  6. In order to exercise his/her rights, the Service User should contact the Service Provider.
  7. If the Service User considers that his or her data is being processed unlawfully, the Service User may submit a complaint to the President of the Personal Data Protection Office.

§5
FINAL PROVISIONS

  1. The Service Provider reserves the right to amend these Terms and Conditions only for important reasons. An important reason is understood to mean the need to amend these Terms and Conditions due to the modernization of the Newsletter service or changes in legal regulations that affect the provision of the service by the Service Provider.
  2. Information about planned changes to the regulations will be sent to the e-mail address of the Service User provided when subscribing to the Newsletter at least 7 days before the changes come into effect.
  3. If the Service Recipient does not object to the planned changes until they enter into force, it is assumed that he or she accepts them.
  4. In the event of non-acceptance of the planned changes, the Service User should send information about this to the Service Provider's e-mail address: sklep@ansin.pl, which will result in termination of the service provision agreement upon entry into force of the planned changes.
  5. The Service User is prohibited from providing illegal content.
  6. The Newsletter service agreement is concluded in Polish.
  7. In the case of a Service Recipient who is not a Service Recipient, the competent court will be the court having jurisdiction over the registered office of the Service Provider.